The Ultimate Training Catalogue for Nonprofits

Philanthropy University

A general course in advocacy to support nonprofits and mission-driven organizations in creating social change. You will learn tactics and strategies that can be used in various scenarios: from advocating towards governments for policy change to motivating community members to change behaviours. The instructors are leading experts from the foundation world.

CONTENT | 6 modules

• connecting a problem to a solution
• identifying advocacy strategies
• selecting tactics
• partnerships plan
• evaluating the effectiveness
• potential risks of advocacy

LEVEL Beginner

DURATION 2 to 3h/week

DELIVERY Online

SUITABLE FOR Large and small mission-driven organizations doing advocacy work

OTHER Upon assessment, all successful participants receive a Certificate of Achievement through the Haas School of Business at the University of California, Berkeley.

European Training Academy

A practical staff training course for advocacy at the European level. You will learn about different European institutions and how they work. The course is taught by former EU officials. 

CONTENT | The course includes a simulation exercise, during which participants design an EU lobbying campaign and receive feedback on the feasibility of their plans.

• overview of key EU Institutions & Agencies
• EU decision-making process
• EU and Brussels media
• communicating with EU officials
• monitoring EU legislation and legislative schedules and timelines

LEVEL Beginner 

DURATION 1.5 day

DELIVERY in-house or onsite, in Brussels or anywhere else in Europe

SUITABLE FOR

• Newcomers to Brussels
• Organizations getting started in lobbying and advocacy

PARTICIPANTS Max. 15 

European Training Academy

With similar content to the previous nonprofit staff training, the specificity of this course lies in its customizable content. It can be moulded to the needs and type of organization, with tailor-made case studies and examples related to your field of interest or industry. 

CONTENT | The course includes a guided visit to the European Parliament.

• overview of key EU Institutions & Agencies
• EU decision-making process
• personalized case study
• EU and Brussels media
• monitoring EU legislation and legislative schedules and timelines

LEVEL Beginner 

DURATION 1 Day

DELIVERY in-house or onsite, in Brussels

SUITABLE FOR

• Newcomers to Brussels
• Organizations getting started in lobbying and advocacy, searching for customized training

PARTICIPANTS Max. 15 

European Activism Incubator

Derived from the work of Eric Liu, co-founder and CEO of Citizen University, this innovative workshop focuses on deepening the theory of change within groups and organizations. It strengthens an organization’s capacity to drive change by developing a shared vision and action plan.

CONTENT | 2 parts

1. “IMAGINE!”: Group discussions and exercises, precisely identifying areas of change and reasons for it.
2. Design process: Group exercises, mapping and analyzing sources of power needed to initiate change and map out strategies for action.

LEVEL All levels welcome: training tailored to a specific organization or group

DURATION From 2.5h to a full day (depending on the selected elements)

DELIVERY In-house or online

SUITABLE FOR Organizations looking to improve their strategy and wanting to become more effective in delivering their mission

PARTICIPANTS 5 to 12

Philanthropy University

This comprehensive online course provides basic techniques and tools to let you acquire the necessary skills for conducting a project from A to Z whilst avoiding common pitfalls. You will also receive advice and insights from project managers working on social impact issues.

CONTENT 

• project design, set-up and implementation
• schedules and budgets
• managing issues, risks and stakeholders and end-of-project transition

LEVEL Beginner

DURATION 2h/week

DELIVERY Online

SUITABLE FOR

• program and project managers from mission-driven organizations
• people involved in the implementation of social impact projects

OTHER Upon assessment, all successful participants receive a Certificate of Achievement through the Haas School of Business at the University of California, Berkeley.

The Knowledge Academy

This extensive course teaches the fundamentals of project management but on a microscopic level. It is meant to provide participants with useful skills to conduct small projects, including in the workplace. You will learn how small scale projects differ from regular projects and the specificities of SPM (small project management), accordingly.

CONTENT

• benefits and issues encountered in SPM
• planning and budget
• quality and risk management
• dealing with incidents
• SPM teams
• monitoring with key performance measurements
• implementing SPM in the workplace and closing a project

LEVEL Beginner 

DURATION 1.5 day

DELIVERY | 4 options:

• online instructor-led
• online self-paced
• classroom (UK only)
• onsite (UK only)

SUITABLE FOR Anyone interested in gaining knowledge about the specificities of small project management

PM4DEV Academy

PM4DEV is specialized in all things project management for the public sector, no matter if you are a governmental body, an NGO or a nonprofit. The instructors have several years’ experience in managing diverse global programs and projects.

CONTENT | 9 courses exploring different aspects of project management:

• effectiveness
• adaptability
• leadership
• project design, monitoring and evaluating
• project management information systems

The variety of offers enables a strategic improvement in the areas of interest or specifically where a need to develop skills is identified, without having to go through a full course and content you are already familiar with.

Participants are required to complete and submit regular exercises and assignments on which they will receive feedback. 

LEVEL Beginner to Advanced

DELIVERY Remote full-classroom experience

SUITABLE FOR Anyone wanting to pursue a career in development project management, but particularly people working in international development organizations (NGOs, public institutions, government agencies etc.)

The Management Center

Specifically designed for charities and nonprofit organizations, this general course is based on a practical and highly adaptable framework called Systems Model, specifically developed by the Management Center for nonprofit organizations. It can be tailored to any project, short or long-term, regardless of its complexity. The program relies on a participatory approach that endorses peer-to-peer coaching and teamwork in order to practice newly acquired skills.

CONTENT 

• applying the Systems Model to effectively plan and manage projects
• reliable and flexible tools and techniques (including work breakdown structures to get a clear overview of the tasks)
• how to scope a project
• analysis of risks and challenges
• setting up goals and measuring results

LEVEL Beginner

DURATION 1 day or 2 half-days

DELIVERY Online or onsite

SUITABLE FOR People in charge of planning and managing various projects who want to adopt a simple yet powerful and effective approach to project management

Gender

European Activism Incubator

Building on the work of a feminist politician and psychologist Berit Ås, this workshop will help participants identify dynamics of power in the workplace and teach them how to adequately address these, especially domination techniques which perpetuate disempowerment and exclude certain people from decision-making.

CONTENT | 3 modules

• a practical observational exercise
• an interactive presentation with a facilitated discussion
• practical exercises that integrate the learning

LEVEL Beginner

DURATION 3h

DELIVERY Onsite or online

SUITABLE FOR Organizations who want to ensure that their work culture is inclusive and that every employee’s voice is heard

PARTICIPANTS 5 to 15

European Activism Incubator

The goal of this empowerment workshop is to encourage women to reflect upon and acknowledge their unique assets and strength and, more generally, their contribution to the workplace. It boosts their confidence and ignites them to make fuller contributions to their organization and teams. It also inspires systemic consideration of the nature of work and workplace, company values, culture and methods of measuring and appraising success.

CONTENT | 3 parts

1. 1. an interactive presentation
   2. a range of thought-provoking research
   3. a facilitated circle and individual and group exercises in “couraging” and self-presentation

LEVEL Beginner 

DURATION 1.5 day

DELIVERY | Onsite or online

SUITABLE FOR Organizations that seek to act upon or pursue values of inclusion and gender equality

PARTICIPANTS 5 to 15 people who identify as women

OTHER an extended version of training includes an additional 1.5h workshop on overcoming the Impostor Syndrome

RACE

Business Training Works 

Workplace Equity’ particularly addresses both systematic and ordinary racism. By bringing up uncomfortable conversations, the course aspires to “candidly discuss race, equality and equity”. It provides participants with historical background, disentangles how privilege works and offers possible solutions to address these issues.

CONTENT 

• how to have timely and productive conversations about equity in the workplace
• systemic (dis)advantages
• statistics of racism
• history of racism bias and microaggressions
• acting in a sensitive way
• white defensiveness
• developing an antiracist framework
• allyship and accomplice

LEVEL Beginner 

DURATION 2 x 1h30-2h

DELIVERY Online

SUITABLE FOR Organizations with a racially diverse workforce but also any organizations

PARTICIPANTS Max. 25

Show Racism the Red Card

A practical, interactive and personalized workshop consisting of different activities and discussions, which aim to invite participants to question their beliefs and attitudes towards equality. You are encouraged to bring up specific issues or themes prior to the workshop to be addressed by instructors during the session.

CONTENT 

•  overview of the different types of discrimination
• linkages between beliefs, attitudes and behaviors
• embracing difference
• overview of the Equality Act (UK legislation)
• the duties of employer and employee
• exploring bias: cultural/social experiences and issues
• adverse effects of discrimination
• empowering individuals to openly discuss equality issues
• challenging stereotypes, misconceptions and prejudicial attitudes in society

LEVEL Beginner

DURATION Half or Full day

DELIVERY Onsite (England, Scotland, Wales)

SUITABLE FOR Any employee regardless of their level or their job position

OTHER Show Racism the Red Card offers ongoing support and guidance. Participants will be delivered a certificate of participation.

AGE

Business Training Works 

During this course, you will learn how to successfully work and collaborate across generations. The instructor will explain how and why we must account for generational differences, offer tactics to improve intergenerational interactions but also address the pitfalls of generalizing and stereotyping people based on the generation they belong to.

CONTENT 

• overview of who are traditionalists, baby boomers, Gen X, Millennials and Gen Z
• historical background to understanding different impacts on the modern workforce
• business impacts of generational diversity
• generation-specific approaches
• connecting various elements such as hiring, performance management or leadership development

LEVEL Beginner 

DURATION 2h

DELIVERY Online

SUITABLE FOR Any organization wanting to leverage generational differences within a team

PARTICIPANTS Max. 25

DISABILITY

Web Accessibility Initiative

The goal of this course is to provide the knowledge and skills necessary to make your digital technology accessible for all, including people with disabilities. At the end of this course, you will know how to make your technology user-friendly, achieve its goals and conform to international standards.

CONTENT | the course is based on the Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines

• what is web accessibility and why it is important?
• the principles of web accessibility
• standards and checks
• business case and benefits: how accessibility can demonstrate social responsibility, drive innovation and expand market reach

LEVEL Beginner (No prerequisites)

DURATION Self-paced: 4-5h/week (16 to 20h over 4 weeks)

DELIVERY Online

SUITABLE FOR Disabled and non-disabled, technical and non-technical learners: web developers/designers, instructors, students and anyone with an interest in web accessibility

GENERAL INCLUSION AND DIVERSITY TRAINING

Business Training Works 

During this course, you will learn how to successfully work and collaborate across generations. The instructor will explain how and why we must account for generational differences, offer tactics to improve intergenerational interactions but also address the pitfalls of generalizing and stereotyping people based on the generation they belong to.

CONTENT 

• defining diversity: beyond what you can see
• understanding the law
• recognizing stereotypes and how to be open-minded
• watching your words: understanding intention versus impact; exploring the cornerstones of diversity to leverage differences

LEVEL Beginner 

DURATION 1h30-2h

DELIVERY Online

SUITABLE FOR Teams (intact or dispersed) who want and/or need to do better in terms of inclusion

PARTICIPANTS Max. 25

She+ Geeks Out

She Geeks Out is the reference point in terms of diversity, equity and inclusion (DEI).

CONTENT | The organization proposes a large range of workshops, including:

• understanding and addressing racism
• running inclusive meetings
• recruiting and hiring inclusively
• reviewing resumes inclusively & inclusive interviewing
• leading DEI conversations

LEVEL Beginner (No prerequisites)

DELIVERY Onsite (US) and online

The Management Center

Through this fundraising course, you will learn about donor matches and the secrets to building a connection with current and potential donors. Not only will it help you boost your personal communication skills, but your fundraising prospects will also be positively impacted as approaching donors with confidence is key.

CONTENT

• understanding your donor to match their approach
• building a connection with current and prospective donors
• preparing for meetings and follow-up
• techniques to secure highest-level gifts
• designing an effective case based on the 4 basic case types and how to handle difficult donors

LEVEL Beginner

DURATION 1 Full day or 2 Half-days

DELIVERY Onsite or online

SUITABLE FOR Fundraising officers and managers who want to improve their communication strategies vis-à-vis donors

PARTICIPANTS Max. 15

OTHER This course can also be adapted for volunteers and board members, looking at their specific roles, so that the organization can develop supportive collaboration across all levels in order to secure funds

European Training Academy

This thorough training will teach you which type of EU funding is available and suitable for your project, how to apply for it and how to stack all the odds in your favor. It includes case studies, best practices and workshop simulations in which the participants prepare a full proposal and are given feedback. The instructors are EU funding experts and project managers. 

CONTENT | 2 modules

• Module I
  • overview of EU grants and funds, conditions and eligibility criteria
  • cumulating EU funding sources
  • workshop simulation I (partner and funding match, project proposal and project cycle, evaluating and monitoring)
  • workshop simulation II (institutional background, budgeting, project management tools, contacting decision-makers)
• Module II
  • tricks and best practices to maximize success
  • management of funding project
  • EU simulation exercises (project development plan, presenting and defending a proposal to the relevant public authorities or grant managers) with feedback

LEVEL Beginner

DURATION Half or Full day

DELIVERY Onsite (England, Scotland, Wales)

SUITABLE FOR Any employee regardless of their level or their job position

OTHER Show Racism the Red Card offers ongoing support and guidance. Participants will be delivered a certificate of participation.

Business Training Works

‘Grant Writing’, as the name suggests, primarily focuses on a very important part of fundraising: writing proposals to request funding. The goal of the course is to connect the fundraising strategy to the key components of grant writing in order to optimize your fundraising efforts.

CONTENT 

• stages of the grant writing process
• identifying and establishing a need for funding
• researching grants and donors
• establishing a relationship with potential funders
• fundraising match, grant writing tools and techniques
• overview of best practices and fundraising follow-ups

LEVEL Beginner 

DURATION 5h

DELIVERY Online

SUITABLE FOR Anyone seeking in-depth knowledge on writing grant proposals

Business Training Works

A basic course about fundraising, catering to nonprofit organizations or initiatives. This course will introduce you to key fundraising concepts, guide you through the various ways in which you can generate revenue for your organization and also explore less-thought-of aspects such as ethics.

CONTENT 

• definition and comparison of fundraising activities
• how to use social media channels to leverage funds
• grant applications
• performance evaluation of campaigns
• applying ethics to nonprofit fundraising
• donor relations

LEVEL Beginner 

DURATION Self-paced: 4h 

DELIVERY Onsite or online

SUITABLE FOR Anyone who wants to learn about fundraising in a nonprofit environment

Philanthropy University

Divided into 4 modules, this intermediary course delves into the ins and outs of fundraising strategies to step up your fundraising game, including the organization of a fundraising event and opting for crowdfunding. The course is tutored by a fundraising expert with 40+ years of experience.

CONTENT 

• evaluating the financial readiness to raise funds
• overview of funding sources
• planning a small-scale fundraising event
• crowdfunding campaigns; writing a grant proposal
• leveraging social platforms

LEVEL Intermediary (basic fundraising background required) 

DURATION 1h-2h/week

DELIVERY Online

SUITABLE FOR Nonprofits, NGOs, and mission-driven organizations

OTHER Upon assessment, all successful participants receive a Certificate of Achievement through the Haas School of Business at the University of California, Berkeley.

The Management Center

Specifically designed for the public sector, this highly practical course equips leaders with the tools and theories required to inspire and engage others, such as Kouzes and Posner’s Practices Inventory. Through self-reflection, you will be encouraged to question your leadership practices and assess which areas could be further developed.

CONTENT

• key leadership behaviors and skills
• balancing management and leadership
• strategic leadership
• ethical decisions in problem-solving
• planning future leadership development
• inspiring and engaging others
• promoting diversity and inclusion
• giving and receiving feedback
• using self-analysis to identify strengths and weaknesses

LEVEL Advanced

DURATION 2-day program or series of short workshops

DELIVERY Onsite or online

SUITABLE FOR Experienced team or department managers in nonprofit organizations, charities or NGOs who want to develop or expand their skillset

Philanthropy University

Are you interested in implementing an entrepreneurial mindset into nonprofit leadership? After completing this course, entrepreneurial leadership won’t have any secrets for you anymore. Through 6 modules, you will discover the Ten Golden Rules for Impact and Meaning to boost your organizational success through effective leadership. 

CONTENT | 3 parts

• Ten Golden Rules: values and principles
• designing a life plan and solutions to overcome problems
• hiring talents and collaboration
• stakeholders management
• choosing risks
• exceptional execution
• mastering storytelling and game-changing innovations

LEVEL Beginner 

DELIVERY Online

SUITABLE FOR New and experienced leaders who want to develop an entrepreneurial approach

OTHER Upon assessment, all successful participants receive a Certificate of Achievement through the Haas School of Business at the University of California, Berkeley.

Redscope Consulting

Redscope Consulting provides executive and team training and coaching in leadership and organizational development. It focuses on inclusive leadership, gender equality and diversity, as well as on strategic development. Solutions are tailored to the needs of organizations.

The training focuses on new leadership styles, supporting leaders to embrace progress and create prosperity by showing agility, reliance, emotional intelligence and value-driven approach. It also supports organizations in progressing towards an inclusive culture, and stepping into the leadership required for innovation and performance. Redscope Consulting also helps organizations committed to gender diversity to move from awareness to real change.

Business Training Works

This online course is ideal for future nonprofit leaders as it outlines the basics of leadership in a clear, detailed and practical way. The program will equip you with fundamental leadership concepts and teach you the path to successful and comprehensive leadership.

CONTENT 

• leadership and achieving organizational goals
• overview of leadership theories
• ethics in leadership
• pros and cons of charismatic leadership
• leadership shortage in the nonprofit sector
• qualities of a leader
• central skills to leadership and how to develop them
• difference between leadership and management

LEVEL Beginner

DURATION 5h

DELIVERY Online

SUITABLE FOR Leaders in training and anyone wishing to learn how to lead nonprofit organizations

PEOPLE MANAGEMENT

Professional Development Training

With a variety of tools, this online training course is split into 7 lessons that scrutinize all facets of optimizing team performance and productivity. Including a REACH profile review, this course will help you clarify your management style and expectations in order to set up effective ways to boost your staff and measure outputs. 

CONTENT 

• performance dependencies
• role of a manager in performance
• communicating roles and responsibilities to a team
• developing team strength
• measuring and monitoring performance
• giving feedback
• dealing with underperformance

LEVEL Intermediate (previous management experience preferable) 

DURATION 1 Day

DELIVERY Online

SUITABLE FOR Managers who wish to improve their team management and performance

PLANNING AND PROBLEM SOLVING

European Activism Incubator

Wonder how to develop clear and comprehensive solutions, action plans and strategies without lengthy and tiring meetings while capitalizing on your team’s collective intelligence? Solutions Accelerator is an interactive workshop designed to help you go through a structured process, be it an organizational change, overcoming a challenge or (re)-designing working methods.

CONTENT | Through several brainstorming exercises and collaborative exchanges, the participants will map their issue(s), outline challenges, generate solutions and prioritize areas for intervention.

LEVEL All levels

DURATION 3h

DELIVERY Onsite and online

SUITABLE FOR Organizations seeking to achieve concrete outcomes effectively 

PARTICIPANTS 3 to 8

ORGANIZATION MANAGEMENT

Business Training Works

Budgeting skills are crucial in organizations or else financial trouble is ahead. This basic nonprofit staff training will walk you through the fundamentals of budgeting, including cash flow management, the types of budget and budget strategies to handle operational change.

CONTENT 

• nonprofit budgeting: uses and functions
• overview of different types of budgets
• variance analysis of operating budget
• cashflow management and cashflow budget
• managing budgets

LEVEL Beginner 

DURATION Self-paced: 3h-5h

DELIVERY Online

SUITABLE FOR Nonprofit staff who seek to improve their understanding of budgeting

Business Training Works

As crucial as budget is strategy. A strategy helps an organization focus on its unique features and exploit those to distinguish themselves from others. Taught in a versatile way, this nonprofit staff training course will highlight why nonprofits need strategy and help you elaborate a strategic planning process.

CONTENT

• basics of strategy in a nonprofit context
• the strategic planning process and the different approaches to the process
• constructing or confirming a mission statement, the interrelation between budgets and strategic planning
• strategic planning’s success factors; planning for contingencies

LEVEL Beginner 

DURATION 5h

DELIVERY Online

SUITABLE FOR Nonprofits who want to refine or redefine their strategy

TEAM COMMUNICATION

Professional Development Training

This tailored communication course intended for teams explores the different angles of team communication through 10 short lessons, from the stages of team development to the essential communication skills necessary to maximize teamwork, whilst also establishing team norms and ground rules.

CONTENT 

•  introduction to team communication
• building trust
• defining teams
• team development stages
• team norms, teambuilding with the TORI model
• how to work as a team
• communication skills
• team player types and how to become a good team player

LEVEL Beginner

DURATION Half-day

DELIVERY Online

SUITABLE FOR New and old teams, intact or dispersed, who seek a teambuilding and a communication course all in one

Tonex

The lengthiest but also the most complete offer in our nonprofit staff training catalogue. This workshop covers all aspects of team communication to provide its participants with a solid multidimensional knowledge of characteristics, issues and challenges encountered in teams. 

CONTENT 

• introduction to effective team communication
• overview of teams and groups
• social loafing
• collective decision-making
• roles played by people in a team
• group norms
• stereotypes
• stages of group development
• make the team effective
• addressing conflicts
• effective meetings
• networking as a team and common illusions of team-work

LEVEL Beginner 

DURATION 2 Days

SUITABLE FOR Groups or teams who want an in-depth training

European Activism Incubator

This highly practical team-building workshop is designed to uncover the principles and attitudes that foster Collaborative Communication in the workplace. By exploring the key steps of the communication process, the workshop enables a shift of perception, which leads to finding constructive solutions, whilst decreasing tensions and conflict.

CONTENT 

• the workshop focuses on the key elements needed to ensure a good communication flow
• observing without judgment
• escaping automatism and limiting beliefs
• recognizing the needs and differentiating them from desires and wishes
• formulating assertive requests

LEVEL Beginner 

DURATION 4h (Half-day)

DELIVERY Onsite or online

SUITABLE FOR Organizations and teams seeking to improve relationships and strengthen the collaborative spirit

PARTICIPANTS 5 to 15

OTHER The workshop can be provided to a single team including its senior and junior members, or it can be provided to a group of managers in an organization to allow reflection on leadership

TEAM LEADERSHIP

Professional Development Training

Tailored to your organizational context, this comprehensive and thorough training course will teach you and your team the essential elements required to develop a high-performing, cohesive and long-lasting team by using a variety of techniques and strategies to foster and develop a strong team culture. 

CONTENT 

• overview of the nature and types of teams
• four stages of team development
• strategies to efficiently lead different sorts of teams
• how to foster teamwork
• creating a supportive team culture
• collective problem-solving and facilitation skills

LEVEL Beginner

DURATION 1 Day

DELIVERY Online

SUITABLE FOR Organizations who want to foster and develop teamwork

TEAMBUILDING

Expert Academy

A custom-made training program composed of diverse and fun activities to teach people how to collaborate and cooperate in a constructive way. The activities will allow your team to collectively discover how its members interact, think and solve problems. The goal is to help teams function more effectively and efficiently, regardless of personality types.

CONTENT | Different exercises will be proposed depending on the needs of the organization, for example, “Basic Principles of HBDI” help people gain personal and environmental insights; “Thinking Out of the Box” is centred on improvisation and creativity, or a NASA-powered “Moon-Landing Exercise” which is ideal for collective problem-solving.

LEVEL Beginner 

DURATION 2h to several days

DELIVERY Onsite or in an external location in Belgium or abroad

SUITABLE FOR Newly formed or long-established teams

OTHER Available in Dutch and English

TEAM RESILIENCE

The Management Center

In a challenging and fast-paced environments that require high adaptability, resilience is crucial. With this course, managers will learn the different types of responses best suited to strengthen the resilience of their staff and help people regain motivation. This highly practical course relies on interactive group sessions and peer-to-peer coaching.

CONTENT 

• identifying and nurturing resilience within a team
• strategies to deal with unpredictability
• how to help people regain motivation
• determining important work areas
• dynamics of change
• self-awareness and coping responses to challenges

LEVEL Beginner

DURATION The alternatives to the 1-day training are 2 half-days, four sessions of 2h, or a bite-sized session (2h)

DELIVERY Onsite or online

SUITABLE FOR Managers of individuals or teams who are experiencing unexpected challenges in their roles

CROSS-CULTURAL TEAMS

Business Training Works

Comprehensive training that aims at increasing your team’s diversity awareness and help you develop a workplace in which identities are respected, valued and integrated so that better work teams can emerge. You will learn why it is important to go beyond the awareness stage, embrace cultural diversity and address both stereotypes and bias.

CONTENT 

• understanding and making the most of a multicultural workplace
• exploring identities and the ways in which they emerge or are suppressed
• understanding perception; recognizing and addressing bias

LEVEL Beginner 

DURATION 1 Day

DELIVERY Onsite (US only) online

SUITABLE FOR International teams who want to leverage their cultural diversity

PARTICIPANTS 6 to 36

The Expert Academy

A one-day interactive workshop designed to help participants develop good communication skills to improve understanding, strengthen their relationships, avoid misunderstandings and convey information in an efficient and impactful way.

CONTENT

• overview of communication styles
• dealing with emotions and conflicts; active and focused listening
• convincing others
• nonverbal communication
• assertiveness techniques
• concrete communication
• emotional intelligence and communication
• dealing with difficult people
• feedback and negotiation techniques

LEVEL Advanced

DURATION 1h, 1h30, half-day, or a full day

DELIVERY Online or in-house

SUITABLE FOR Individuals or organizations who wish to improve their communication skills

PARTICIPANTS Max. 12

OTHER Available in Dutch and English

Tech Soup

Tech Soup offers an impressive variety of expert-led training designed for nonprofit organizations, ranging from Microsoft’s most used software/applications (PowerPoint, Excel, Outlook, OneDrive, Microsoft Teams, etc.) to Google products (Google Ads, Google Analytics, etc.), but also on cybersecurity fundamentals as well as social media or Power BI, a business analytics service.

DELIVERY Online and past webinar recordings

OTHER Available in English and Spanish

The Knowledge Academy

WordPress is a self-publishing platform mainly used to create websites or blogs. This comprehensive course will help you become familiar with the WordPress tools and functions such as creating and customizing a webpage but also Search Engine Optimization (SEO) and specific plugins.

CONTENT

• getting started: installation & upgrades
• configuring your WordPress site
• uploading and maintaining content
• blogging
• making sure people find your site
• customizing WordPress
• WordPress administration

LEVEL Beginner (basic IT skills are required such as understanding the operating system of a computer, launching an application, creating and saving files)

DURATION 8h – 1 Day

DELIVERY

• online instructor-led (1 day)
• classroom in Brussels (1 day)
• online self-paced (8 hours)

SUITABLE FOR WordPress newbies

The Knowledge Academy

Since May 2018, the General Data Protection Regulation imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU. This course will help you understand what GDPR entails, how to enforce it and make sure that your organization complies.

CONTENT | The course includes a pack with notes and exercises and a course manual.

• overview of the GDPR
• key terminology
• GDPR structure: legal articles and recitals
• principles of the GDPR
• rights of data subjects
• lawful processing of personal data
• dealing with subject access requests; compliance
• data protection impact assessments (DPIA)
• breach reporting & responses

LEVEL Beginner (basic IT skills are required such as understanding the operating system of a computer, launching an application, creating and saving files)

DURATION 8h – 1 Day

DELIVERY

• online instructor-led (1 day)
• classroom in Brussels (1 day)
• online self-paced (8 hours)

SUITABLE FOR Information security professionals, compliance and data protection officers, privacy managers and IT security professionals

OTHER This course includes a 60-min test to assess the candidate’s knowledge of the principles of GDPR, subject rights, and the underpinning background of the GDPR

The Knowledge Academy 

Learn how to navigate your way around Adobe Illustrator with ease and confidence to create impactful professional graphics and transform ideas into visual outputs.

CONTENT | 2 parts

• selection and drawing tools
• using color
• working with text
• working with images
• effects and the appearance panel
• working with different layers
• managing documents

LEVEL Intermediate ((basic IT skills are required such as understanding the operating system of a computer, launching an application, creating and saving files) 

DURATION 8h – 1 Day

DELIVERY

• online instructor-led (1 day)
• classroom in Brussels (1 day)
• online self-paced (8 hours)

SUITABLE FOR People in (digital) marketing, graphic designers, image editors or anyone who wants to improve their design skills, for print or web purposes

OTHER Participants will be provided with a certificate of attendance

Business Training Works

Today, building an online presence is a cost-effective way to maintain contact with partners, donors, clients and volunteers. This nonprofit course will help you and your staff enrich your social media skill set by teaching you social networks fundamentals, tools and techniques to grow your following base and engage your audience.

CONTENT

• overview of Facebook, LinkedIn, Twitter, YouTube, Pinterest and other platforms
• role of social media in a nonprofit organization: marketing, development and communication strategies
• social media costs
• establishing a social media policy
• measuring effectiveness with analytics
• social media tools and techniques

LEVEL Beginner

DURATION 2 to 3h/week

DURATION 5H

DELIVERY Online

SUITABLE FOR Nonprofit community managers, communications officers and anyone whose job involves social media management

PARTICIPANTS Max. 25

NGO Management Association Switzerland

A comprehensive live online course to examine the different phases of strategic communications, dissemination and promotion tools: learn how to target content to the right audience and address current communication weaknesses. It consists of live online classes, live working groups covering case studies, exercises and individual work.

CONTENT | 3 modules

• Module 1: Getting started – analyzing the overall communication paradigm and its challenges
• Module 2: Planning for success – developing a sound strategy and a framework of action for impactful communications activities
• Module 3: Bringing communication alive – how to use the most relevant tools and messages for maximal outreach to identified target audiences

LEVEL Beginner 

DURATION 3-day course or 24h over 4 weeks

DELIVERY Live online

SUITABLE FOR Nonprofit staff training for nonprofit practitioners who want to strengthen their capacity in strategic communications or communication officers/managers

PARTICIPANTS Max. 16

Analytics Academy (Google)

A simple but complete course to introduce you to the marvels of Google Analytics, Google’s web service to track and report website traffic. The beginner version is composed of 4 units that cover various topics, from the relevance of digital analytics to the navigation of the interface, its functions and how to measure a campaign.

CONTENT 

• introduction to Google Analytics
• the Google Analytics interface
• basic reports
• basic campaign and conversion tracking

LEVEL Beginner

DURATION 4h-6h

DELIVERY Online

SUITABLE FOR Community managers, people responsible for digital campaigns and anyone who wants to get insights into web analytics

OTHER  Available in Chinese (simplified and traditional), Czech, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, and Vietnamese

Analytics Academy (Google)

After completing this course, you will be able to master the art of data collection and to apply advanced tools to your website, including who visits your website, how it if found, how visitors interact with its content etc.

CONTENT 

• data collection and processing
• setting up data collection & configuration
• advanced analysis tools and techniques
• advanced marketing tools

LEVEL Advanced (participants need to be familiar with Google Analytics)

DURATION 4h-6h

DELIVERY Online

SUITABLE FOR Community managers, people responsible for digital campaigns and anyone who wants to get insights into web analytics, especially for nonprofits running online fundraising merchandise shops

OTHER  Available in Chinese (simplified and traditional), Czech, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, and Vietnamese

Saylor Foundation

A thorough course laying out the fundamentals of public relations. It covers a range of topics from defining public relations, its models and characteristics to strategic thinking and aligning the communication strategy with organizational strategy.

CONTENT | It includes a UPS case study to examine the PR policies of UPS during the Teamsters strike in the United States

• public relations basis
• models and approaches to public relations
• public relations as a management function
• course assessment

LEVEL Beginner 

DURATION 1.5 to 3h

DELIVERY in-house or onsite, in Brussels

SUITABLE FOR PR and communications professionals but also PR newbies

OTHER Assessment and course certificate provided at the end of the training